We Warm Welcome you from the InfixSoft team. We always try to provide support with our best. Please notice that due to different time zone and government holidays you can get a late response. But we never ignore client requests.
RocketWeb Android has video guidelines with documentation so please follow. After following this if you face any problem we have a support knowledgebase website. Follow the website link bellow you found multiple queries under it.
YouTube tutorial: https://www.youtube.com/playlist?list=PLV18_kimg8Kw5ZWc7BK7KmPk1Yptcq-qu
How to contact the support team?
Fist of all most of the issue you fetch is very common and can easily be solved. So, first of all, search for your problem here.
Android issue: https://help.infixsoft.com/category/rocketweb-android/
iOS issue: https://help.infixsoft.com/category/rocketweb-ios/
In case you don’t found issue or not fixed then please send an email at imrankst1221@gmail.com to contact us with the below information.
- Details of your issue.
- Your purchase code of CodeCanyon.
- Full page screenshot
- rocket_web.io file (which you download from code config page)
Tips: Please follow the video tutorial step by step. Do not make any change your own and don’t test a random website. Hope you don’t fetch any problem. And if you stack doesn’t try the random solution.
Best Regards,
InfixSoft Team